Matt’s Best Practice Pro Tips

As shown at BP Summer Summit March 2014

Risk Mitigation

• Limit access based on ROLE eg junior/new reception staff no access to patient clinical record
• Registrars not have ability to backup database
• Passwords not known except by user
• Scan using BDI
• Write letters outside of patient chart (for non-clinical people)
• Upload photos same day or better during appointment
• Use to-do list
• Check outstanding requests when checking in results

Human Resource Management

• Maximise use of Appointment book
• Drug rep lunches
• Room allocation
• Nurse Column(s)
• Multiple layouts
• SMS reminders for patients
• Remote logon from home (for doctors)

Technical Resources = Time Savers

• BDI usage (one to scan, many to allocate)
• Cameras / Clinical Images
• Device Integration
• Database Search
• Autofill for instruments used in a procedure, recorded in patient chart
• eHealth secure messages (export HL7)
• Online appointment booking
• Personalised tools (web page to create .pit, DDE linkages)
• Third Party Tools
   

Financial Resources

• Billing + Receipts Reports
• Customised reports based on Dean’s Excel Spreadsheet
• SQL Management Studio queries
• SQL command line queries